Shipping Information

Where does LILAC BEBE ship? 

Shipping to the Continental US.
Unfortunately, we are unable to ship any US Territories at this time. All orders to Hawaii and Alaska have flat shipping rate fee of $24.99 and all orders do not qualify for free shipping.

Do you ship to P.O. Boxes?

We wish! But sorry, we aren’t able to delivery to P.O. Boxes as your shipping address as all domestic packages are delivered using USPS Smart Post.

How much does shipping cost?  

Over $65+ Standard Shipping FREE

Ground US Shipping $6.99

Expedited US Shipping $24.99

All orders to Hawaii & Alaska $24.99 standard shipping

When will I receive my order?

As soon as your order is placed, it heads off to our fulfillment center right away to get packed up! All orders placed Monday to Friday by 12 pm PST will be shipped within 2 business days. All orders placed on Friday after 12 pm PST will be shipped the following week.

Can I cancel or change an order after I’ve placed it? 

Our team makes it a priority to ship your order out ASAP, which means that we aren’t able to make any changes to an order once it’s been placed.

There is something wrong with my order, what should I do?

If you have received an incorrectly shipped or damaged product we ask that you kindly contact us so that we can fix the problem right away. 

An item is on pre order – when can I expect it to ship?

If you have received an incorrectly shipped or damaged product we ask that you kindly contact us so that we can fix the problem right away. 

An item is on pre-order – when can I expect it to ship?

We provide an approximate shipping date for each pre-order item on the product page of our website. We do our very best to ensure that your item is shipped on or before this date, but sometimes things can take a little longer than expected. If the date changes, our Customer Care team will be in touch with you to let you know.